One partner.
Every layer of your
pharmacy technology.
Internet. Phones. Hardware. Microsoft 365. Software. Backups. Monitoring. Support. Javenell Technology manages the complete technology lifecycle for pharmacies across New Zealand — so your team can focus on patient care, not IT.
Full managed service coverage
Full system lifecycle — from day one to replacement
Technology shouldn't be another
supplier you have to manage
Your pharmacy depends on reliable systems every single day. When technology fails, patient service, dispensing workflows, and communications are all affected.
Internet, phones, hardware, software — and nobody accountable when things break. We replace that pile with a single point of contact.
Every minute the dispensing system is down affects patients and staff. Proactive monitoring catches problems before they become outages.
Pharmacies hold sensitive health information. Proper backups, access controls, and security monitoring aren't optional.
Complete pharmacy technology management
Every service you need to keep your pharmacy connected, secure, and running efficiently — managed under a single agreement.
Internet & Networking
- Business-grade fibre & broadband
- Network switches & cabling
- Managed Wi-Fi
- Firewall configuration
Business Phone Systems
- VoIP phones & handsets
- Call queuing & after-hours routing
- Voicemail to email
- Number porting & carrier management
Hardware Management
- Dispensing terminals & label printers
- Servers & network switches
- Procurement & deployment
- Lifecycle patching & replacement
Microsoft 365 & Cloud
- Exchange email & Teams
- SharePoint & OneDrive
- MFA & security baselines
- Licencing & migration
Backup & Cybersecurity
- Daily backups with offsite copies
- Tested recovery procedures
- Endpoint protection
- Monthly patching & firmware updates
Custom Software & Integrations
- Dispensing system integrations
- Workflow automation tools
- Reporting dashboards
- Internal business applications
Local support you
can actually reach
When your dispensing system is down, you don't want offshore call centres or ticket queues. You need someone who knows your environment and responds immediately.
Why this matters for pharmacies
Pharmacies can't afford unplanned downtime. Dispensing, patient records, phone systems, and email all depend on technology that stays up and runs correctly.
We manage the full stack — from the internet connection coming into your building to the software your team uses every day — so there is always a single, accountable partner when something needs attention.
We also build custom software and automations for pharmacies that need to streamline workflows beyond what off-the-shelf tools can do.
Beyond IT support —
we build things too
Most IT providers stop at support. We design and build systems that solve the operational problems your pharmacy faces every day.
Ready to simplify your
pharmacy technology?
Book a no-obligation technology review and find out how a single managed partner can reduce downtime, protect patient data, and free your team to focus on care.